1. General

Lorecraft is an online platform operated by Scrolller Inc ("we", "us", "our") that lets you discover, create, and interact with AI characters ("AI Companions") through text and other media. You may chat with pre-made characters or build your own. These Terms of Service ("Terms") govern your access to and use of the website, applications, and services we provide (collectively, the "Services").

By accessing or using the Services you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services. We may add, remove, or modify characters, features, and content at any time.

2. Your Account

Some features require you to create an account. You agree to provide accurate information and to keep it up to date. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Accounts are personal to you and are non-transferable.

We may require verification of your identity or age, and we reserve the right to suspend or terminate accounts that violate these Terms or our policies.

3. Eligibility and Age Requirement

The Services are intended solely for adults. By using the Services you represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, if higher), that you are accessing the Services only for yourself, and that your use of the Services is lawful where you live.

We maintain a zero-tolerance policy toward any content that sexualizes, endangers, or exploits minors. We report known Child Sexual Abuse Material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) and/or to the appropriate authorities.

4. Paid Services, Subscriptions, and Auto-Renewal

Certain features require a paid subscription or the purchase of tokens or other virtual items. You agree to pay all applicable fees and taxes associated with your purchases. Prices are displayed before you complete a purchase.

Auto-renewal

Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. We will communicate any price changes in advance. You can cancel at any time from your account settings; cancellation stops future renewals but does not retroactively refund the current period.

Tokens and virtual items

Tokens and other virtual items have no monetary value outside the Services, are non-transferable, and are generally non-refundable. Unused tokens may expire when a subscription lapses.

5. Cancellations and Refunds

You may cancel a subscription at any time through your account settings. Your paid access continues until the end of the current billing period, after which your account reverts to the free tier and any unused tokens may be forfeited.

Where required by applicable law, consumers in the European Union and United Kingdom have the right to withdraw from an initial purchase within 14 days, subject to a deduction for any portion of the service already consumed. This right applies to the initial purchase and not to renewals.

No refunds are issued for content removed or accounts restricted as a result of policy violations, or for changes we make to features or available content. Chargebacks or refunds immediately revoke access to paid features.

6. Intellectual Property

All intellectual property in the Services, including software, designs, text, graphics, and trademarks, is owned by Scrolller Inc or its licensors. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, non-commercial entertainment.

Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Services, remove any copyright or proprietary notices, or use outputs from the Services to train, fine-tune, or develop competing AI models.

7. Your Content

You retain ownership of the content you submit to the Services (for example, prompts, messages, and character settings). By submitting content, you grant us a worldwide, royalty-free license to host, use, reproduce, modify, and display that content as necessary to operate, provide, secure, and improve the Services, including to moderate content and to develop and enhance our features in accordance with our Privacy Policy.

You are responsible for the content you submit and for ensuring that it does not infringe the rights of others or violate applicable law or these Terms.

8. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation, or infringe the rights of others;
• Create, request, or distribute content that sexualizes or depicts minors, or that promotes violence, exploitation, or illegal activity;
• Harass, threaten, impersonate, or defame any person;
• Attempt to reverse engineer, decompile, interfere with, or gain unauthorized access to the Services or related systems or data;
• Circumvent security measures, rate limits, or access restrictions;
• Use the Services for commercial purposes without our prior written consent.

9. AI-Generated Content

The Services use artificial intelligence to generate responses, images, and other content based on your inputs. AI Companions are fictional and their responses are produced by algorithms rather than genuine human judgment. Outputs may be inaccurate, incomplete, offensive, or otherwise not meet your expectations, and should not be relied upon as professional advice.

You are solely responsible for how you use any AI-generated output. We may apply moderation to inputs and outputs and may alter or block requests that violate our policies.

10. Content Moderation and Termination

We may review, moderate, remove, or restrict content and may suspend or terminate accounts that violate these Terms or our policies, with or without notice. Repeated or serious violations may result in permanent removal. We may report unlawful content and activity to the appropriate authorities.

You may terminate your use of the Services at any time by discontinuing use and cancelling any active subscriptions.

11. Disclaimers

The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, error-free, or that any content will be accurate or reliable.

12. Limitation of Liability

To the fullest extent permitted by law, Scrolller Inc and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of or inability to use the Services, even if we have been advised of the possibility of such damages.

13. Links to Third-Party Sites and Services

The Services may contain links to third-party websites and services that we do not control. We do not endorse and are not responsible for the content, policies, or practices of any third party. You access third-party sites and services at your own risk and subject to their terms.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. You agree to submit to the jurisdiction of the courts located in Delaware for the resolution of any dispute arising out of these Terms or the Services, except where applicable law grants you the right to bring proceedings in your place of residence.

15. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the "Last updated" date above. Changes are effective upon posting, and your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

16. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services.

17. Contact Us

If you have questions about these Terms, you can reach us at contact@scrolller.com or for support at services@scrolller.com. You may also write to us at Scrolller Inc, 2810 N Church St PMB 40505, Wilmington, Delaware 19802-4447, US.