1. Introduction

This Privacy Policy explains how Scrolller Inc ("we", "us", "our") collects, uses, discloses, and protects your personal information when you use Lorecraft and the related website and services (the "Services"). By using the Services you agree to the practices described here.

2. Information We Collect

Visitors (unregistered users)

When you browse the Services without an account, we may collect your IP address, device and browser information, and data about your activity on the site through cookies and similar technologies.

Registered users

When you create an account, we also collect information such as your email address, username, the preferences and settings you submit, the characters you create, and the content of your interactions with AI Companions.

Premium users

If you purchase a subscription or tokens, we collect payment-related information required to process your transaction. Card details are handled by our payment providers; we do not store full card numbers on our own systems.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services, including your account and AI interactions;
• Process payments and manage subscriptions;
• Personalize and improve content, features, and your experience;
• Perform analytics and understand how the Services are used;
• Maintain the functionality and security of the Services, and diagnose or fix technology problems;
• Detect, prevent, and respond to actual or potential fraud, abuse, and policy violations;
• Communicate with you, including service announcements and, where permitted, marketing;
• Comply with legal obligations and respond to lawful requests.

4. Cookies and Similar Technologies

We and our partners use cookies and similar technologies, from first-party and third-party sources, including:

• Strictly necessary cookies, required for the Services to function;
• Functionality cookies, which remember your choices and preferences;
• Analytics cookies, which help us understand how the Services are used;
• Targeting and advertising cookies, used to deliver and measure relevant advertising.

You can manage cookies through your browser settings. Disabling some cookies may affect the functionality of the Services.

5. How We Share Your Information

We may share your information with:

• Service providers that host our infrastructure, process payments, provide analytics, and support content moderation;
• Third-party providers of large language models and related AI technology used to operate the AI Companions;
• Professional advisers and authorities where required by law or to protect our rights;
• A successor entity in connection with a merger, acquisition, or sale of assets.

We do not sell the personal information of California residents. Where analytics providers such as Google Analytics are used, IP addresses are anonymized where available.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services and for the purposes described in this policy, after which it is deleted or anonymized. Some information is kept longer where required to comply with legal, tax, accounting, or dispute-resolution obligations.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You can exercise these rights, including opting out of the sale or sharing of your information, by emailing us or by visiting our dedicated page.

To make a request, email contact@scrolller.com or visit scrolller.com/do-not-sell. We generally respond within 45 days and may extend this period by up to a further 45 days where permitted.

Nevada residents may submit requests regarding the sale of their personal information at the same address.

8. Children

The Services are intended only for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it and block the associated account.

9. International Data Transfers

Your information may be processed in countries other than where you live, including the United States. Where personal information from the European Economic Area or United Kingdom is transferred internationally, we rely on appropriate safeguards such as the European Commission-approved standard contractual clauses.

10. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Services may link to third-party websites and services that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of your information, contact us at contact@scrolller.com or for support at services@scrolller.com. You may also write to us at Scrolller Inc, 2810 N Church St PMB 40505, Wilmington, Delaware 19802-4447, US.